Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect information when you use our service.
By using the service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
- TikTok account information made available through TikTok authorization
- Access tokens and authorization data required to connect your TikTok account
- Content inputs you provide, including prompts, topics, captions, and publishing preferences
- AI-generated outputs, including scripts, voiceovers, captions, and rendered videos
- Technical logs, usage records, error reports, and system diagnostics
- Contact information you provide when communicating with us
3. How We Use Information
We use collected information to:
- Authenticate your TikTok account
- Generate, render, and prepare content for publishing
- Publish content to TikTok on your behalf when authorized by you
- Maintain, troubleshoot, secure, and improve the service
- Respond to support requests and operational issues
- Comply with legal obligations and platform requirements
4. TikTok Integration
Our service integrates with TikTok through official TikTok developer tools and APIs.
When you authorize our service, we may access and use the data necessary to:
- verify your account connection
- retrieve account settings relevant to publishing
- upload and publish content to your TikTok account
We do not control TikTok’s systems, policies, or moderation decisions.
5. AI-Generated Content
Our service uses artificial intelligence to help generate scripts, captions, audio, and videos.
You acknowledge that:
- generated content may contain errors or inaccuracies
- you remain responsible for content published through your TikTok account
- we do not guarantee audience reach, engagement, or business results
6. Data Sharing
We do not sell your personal information.
We may share data only when necessary with:
- service providers that help operate the platform, such as hosting, storage, rendering, analytics, or voice generation providers
- TikTok, where required to authenticate, upload, or publish content
- legal authorities, where required by law or to protect rights and security
7. Data Retention
We retain information only for as long as reasonably necessary to operate the service, provide support, meet legal obligations, resolve disputes, and enforce agreements.
Access tokens, generated media, logs, and related operational data may be deleted when no longer required for service delivery or maintenance.
8. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.
However, no system or transmission method is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may choose not to connect your TikTok account, though some features will not function without authorization.
You may also request that we disconnect your account or delete stored service data, subject to legal or operational retention requirements.
10. Children
Our service is not intended for children and should only be used by individuals who are legally permitted to use TikTok and authorize connected services under applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service after changes are posted means you accept the updated policy.
12. Contact
If you have questions about this Privacy Policy, contact us at:
comms1@cobaltshield.co.uk